b2bmobiles.net

1. Data Controller

Baldwin Business Consulting Ltd T/A B2B Mobiles is the data controller for the personal data you provide when you interact with our website and services.

Address:
Baldwin Business Consulting Ltd.
1 Black Scotch Close,
Mansfield, Nottinghamshire, NG18 4WN

2. Personal Data We Collect

We may collect the following categories of personal data:

• Contact Information: name, email address, phone number, business name, business address.
• Technical Data: IP address, browser type, operating system, referring URL.
• Form Responses: any information you choose to provide via our enquiry or quote request forms.
• Cookies & Tracking: information collected via cookies, web beacons, analytics tools (see Section 7).

3. How We Use Your Personal Data

We process your personal data for the following purposes:

• To Provide a Quote: to respond to your enquiry, assess your requirements, and send you personalised business mobile deals.
• Customer Support: to contact you regarding your request and answer your questions.
• Marketing Communications: if you opt in, to send you relevant promotional offers and newsletters. You may withdraw consent at any time (see Section 8).
• Improving Our Services: to analyse website usage, understand user preferences, and enhance our offerings.
• Legal Obligations: to comply with legal or regulatory requirements (e.g., tax, accounting, or anti-fraud obligations).

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

• Contract Performance: where you request a quote or other service, we need to process your data to fulfil that request.
• Legitimate Interests: to improve our website functionality, analyse usage, and protect against fraud, provided this does not override your rights.
• Consent: for sending direct marketing communications (you may withdraw consent at any time).
• Legal Compliance: where necessary to comply with a statutory obligation (e.g., HMRC record‐keeping).

5. Data Sharing and Disclosure

We may share your personal data with:

• Trusted Partners & Suppliers: third‐party providers who help us deliver our services (e.g., network partners for quotes, CRM platforms). These partners are contractually bound to protect your data.
• Legal & Regulatory Authorities: when required by law (e.g., HMRC, law enforcement) or to enforce our rights.
• Professional Advisers: such as accountants or legal advisors, when necessary for business operations or compliance.

We do not sell or rent your personal data to third parties for marketing purposes.

6. International Transfers

All processing takes place within the UK. If we ever need to transfer your data outside the UK (e.g., a service provider in another jurisdiction), we will ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information in compliance with UK GDPR.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience on our website:

• Essential Cookies: required for basic website functionality (e.g., form submission security).
• Analytical/Performance Cookies: to collect anonymous information about how visitors use our site (e.g., Google Analytics).
• Marketing Cookies: to track visitors across websites for targeted advertising (only if you consent).

You can manage or disable cookies via your browser settings. Disabling certain cookies may impact your ability to use some features of the site.

8. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can ask us to correct inaccurate or incomplete data.
• Right to Erasure (“Right to be Forgotten”): You can request deletion of your data when it is no longer needed for the purposes for which it was collected.
• Right to Restrict Processing: You can request a temporary halt to processing under certain circumstances (e.g., if you dispute accuracy).
• Right to Data Portability: You can ask for your data in a structured, commonly used, machine-readable format.
• Right to Object: You can object to processing based on legitimate interests or direct marketing at any time.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within one month of your request, or longer if the request is complex (we will notify you).

9. Data Retention

We retain your personal data only as long as necessary for the purposes set out in Section 3, or as required to comply with legal, regulatory, or accounting requirements. Typically:

• Enquiry & Quote Records: Retained for up to 6 years for accounting and compliance purposes.
• Marketing Consents: Retained until you withdraw consent or unsubscribe.
• Website Analytics: Aggregated data may be retained for up to 24 months (anonymised thereafter).

10. How to Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: kev@b2bmobiles.net
Phone: 07930 241 611
Postal Address:
Data Protection Officer
Baldwin Business Consulting Ltd.
1 Black Scotch Close,
Mansfield, Nottinghamshire, NG18 4WN

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top. We encourage you to review this page periodically for any updates. Continued use of our website following the posting of changes constitutes your acceptance of those changes.